Intermediate
4 hrs 50 min
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Lead Academy PTE
License No. 283870
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How to become a Professional Telemarketer
Are you turning customer calls into sales? If not, it’s time to level up. Professional Telemarketer or Telesales Expert will teach you how to communicate better, understand customers, handle objections, close deals, and manage leads like a pro.
From prospecting and cold calls to sales closing and customer relationships, you’ll learn the skills that actually matter. You’ll also explore CRM, sales automation, data analytics, social selling, and personal branding.
Why Is This Course Essential?
The right words, the right approach, and the right timing makes a good sale. Learn how to confidently handle customers, solve their needs, overcome objections, and turn conversations into opportunities. You’ll also learn how to work with international customers and adapt to different cultures and communication styles.
Who Is This Course For?
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Aspiring telesales professionals
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Students and fresh graduates
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Sales, marketing, and customer service professionals
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Telemarketing and business development professionals
Why Should You Enroll?
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Want better sales conversations? Learn how.
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Struggling with objections? Handle them confidently.
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Want more closed deals? Master AIDA, SPIN Selling, and FAB.
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Want smarter lead management? Learn Salesforce, HubSpot, and Zoho.
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Want practical experience? Practice real sales scenarios.
Complete This Course and Get Your certificate!
Certify Your Skills
Lead Academy accredited certifies the skills you’ve learned
Stand Out From The Crowd
Add your Lead Certification to your resume and stay ahead of the competition
What Will I Learn?
- Customer communication
- Active listening
- Lead qualification
- Needs analysis
- Objection handling
- Sales scripting
- AIDA, SPIN Selling & FAB
- Sales closing
- Lead management
- CRM tools
Course content
- 14 Chapters
- 15 Lessons
- 4 hrs 50 min
Welcome and Course Objectives
00:34:35
Effective Communication Techniques
00:23:37
Building Rapport and Trust
00:19:45
Understanding the Sales Funnel
00:13:29
Understanding Customer Needs and Pain Points
00:33:55
Key Components of a Telemarketing Script
00:27:23
Understanding Objections vs. Rejections
00:19:50
Identifying and Qualifying Leads and Target Markets
00:24:14
Recognizing Buying Signals
00:10:59
Why Post-Sale Activities Matter
00:19:43
Setting and Achieving Sales Targets
00:15:40
Using Technology to Enhance Sales Efforts
00:12:53
De-Escalation Techniques
00:13:16
Mock Calls Practice
00:08:26
Building a Personal Brand in Sales
00:12:20
Pre Requisites
BDT 600 ৳1000
Course Duration
4 hrs 50 min
Course Level
Intermediate
Students Enrolled
0
Language
English, Bangla
This course includes
36 Months Access
Free Exercise Files & Downloadable Resources
Shareable Certificate of Completion
Access on Mobile, Tablet and PC
Facebook Community Group Support
100% online course
Student Helpline
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