Being a manager for the first time can be overwhelming. Along with the newly assigned responsibilities, this position/promotion can come with a bag of confusion and nervousness. Many of us struggle to adjust to this role. So, this course is exclusively designed for the people who desire to lead a team for the first time or have recently started as a First Line Manager. The role of a First Line Manager is critical to any organisation. They are the most responsible for a firm's day-to-day relationship with customers, front line workers, mid level managers, vendors and peers.
This course would help you to navigate through this challenging transition of your career, understand the roles and responsibilities and importance of managerial skills to get the job done!