Lead Academy PTE
License No. 283870
‘Being a manager for the first time can be overwhelming’. Along with the newly assigned responsibilities, this position/promotion can come with a bag of confusion and nervousness. Many of us struggle to adjust to this role.
So, this course is exclusively designed for people who desire to lead a team for the first time or have recently started as a First Line Manager. The role of a First Line Manager is critical to any organization. They are the most responsible for a firm's day-to-day relationship with customers, front-line workers, mid-level managers, vendors, and peers.
This course would help you to navigate through this challenging transition of your career, understand the roles and responsibilities, and the importance of managerial skills to get the job done!
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Introduction
Transition of a First Line Manager
Understanding the Roles of a First Line Manager
Developing Interpersonal Skills and Effective Relationships (Part 1)
Developing Interpersonal Skills and Effective Relationships (Part 2)
Developing Interpersonal Skills and Effective Relationships (Part 3)
Developing Interpersonal Skills and Effective Relationships (Part 4)
Developing Interpersonal Skills and Effective Relationships (Part 5)
Innovation and Thinking Out of the Box
Successful Team Building
Managerial Skills for Leading a Team
Time and Stress Management
Final Quiz
With a well-rounded experience in operations, HRM and Marketing for 20 years I developed the capacities of public speaking, excellent communication and people skills, strategic business planning and operations management. During my long career life I had to work with diverse people from medical representatives to journalists, which enabled me to be emotionally intelligent and develop the know-how to manage diversification in the organization. Furthermore while delivering HR services to clients I am acquainted with HR practices in different industries and can draw the benchmark for Bangladesh. My long experience in business and marketing strengthen my competency level to perform the strategic level position in a reputed organization.
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