Lead Academy

Instructor

S M Arifuzzaman

Course Level

Beginner

Duration

3 hrs 45 min

Rating

4.59

Students

173

Accelerate Your Career with Emotional Intelligence

As managers and service providers, our success largely depends on our ability to deal effectively with our emotions in the workplace. The pace of change is increasing, and our workplaces are making greater demands on our cognitive, emotional, and physical resources. Amid this emotional intelligence will continue to emerge, not as something "nice" to have, but as an increasingly important set of "must-have" skills. Emotional Intelligence strategies combined with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates.

This course will provide you with the opportunity to identify your own challenges in maintaining positive environments and collaborative relationships as well as overcoming resistance and negativity. Participants will explore tools, techniques, skills and perceptions to perform their roles and manage their emotions with confidence and positive results.

Who should attend?

Senior team members, supervisors and managers who want to improve their personal and professional lives and individuals who wish to gain a deeper knowledge of managing their emotions and live a healthier life so they become more productive at work and at life.

Outcome

Gain an insight into emotional intelligence, what it is and how you can use it
A model to guide your responses to difficult and challenging situations
Recognize emotions in others, responding to those emotions in order to inspire high performance

Self-motivation and job satisfaction as factors that contribute to high performance
Manage and Adapt Emotional Behaviors That Impact Leadership in a Variety of Workplace Situations
Integrate Empathy to Promote Strong Relationships
Implement Emotionally Intelligent Motivational Skills to Achieve Team Results
Understood the consequences of behaviour and weigh decisions before action

So what's next? Let's meet on the course and make your career more efficient.

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What Will I Learn?

Non-verbal communication
Enhancing self-awareness
Understanding emotions and values
Regulating and managing emotions
Techniques for managing stress
Handling negative emotions
Cultivating positive emotions
Developing empathy and social awareness
Importance of Emotional Intelligence
Improving active listening skills
Effective communication skills
Building and managing positive relations
Exploring conflict resolution techniques
Negotiation skills
Strategies for effective teamwork
Creating a positive work environment
Personal growth

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Course content

10 Chapters
23 Lessons
3 hrs 45 min

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Why Emotion Matters?

Free Preview 00:08:36

Can We recognize Emotions?

Free Preview 00:18:22

Emotional Intelligence and its importance

00:06:25

Quiz 01

Quiz 02

The Saber-Tooth Effect